Learn how to make your website more efficient without losing the human touch. 

Digital transformation is a balancing act between process and people, between automating everything and keeping the human touch. If you're redesigning your website today, you're looking for ways to make it more efficient, to respond instantly to your users, and to integrate your website with more third-party tools.

In this talk, we'll cover what digital transformation actually means for your website. It'll help you decide what you should be automating, whether you should use a chatbot, and how to start integrating your CRM with your website.

 

Suzanne Dergacheva

About the author

Suzanne oversees Evolving’s Web’s design, user experience, and development work. She also provides in-depth Drupal training to clients and thought leadership to the Drupal community.