A facilitator giving training to 3 persons.
TRAINING

What Does Digital Transformation Mean for Your Website?

Digital transformation is a balancing act between process and people, between automating everything and keeping the human touch.   

If you're redesigning your website today, you're looking for ways to make it more efficient, to provide more digital services, to integrate your website with more third-party tools, and to respond instantly to the needs of your users instead of having a delayed, manual response. "Move fast and break things" isn't always the best advice, so how do you start integrating your website with the rest of your organization in a smart way, without changing everything at once.  

In this talk, we'll cover what digital transformation actually means for your website. It'll help you decide what you should be automating, whether to use a Chatbot, and how to start integrating your CRM with your website. 

Learning Objectives

You'll come away from the webinar with knowledge of:

  • Automating the help desk: Chatbot, Search, FAQs
  • Getting in touch: contact forms, phone numbers, and email addresses
  • Automated publishing: Getting all your content and data online
  • Staying in touch: integrating your CRM and your website
  • Web content monitoring
  • Live vs. on-demand content
  • Curation vs. automated recommendations

Blended Online Learning: How it Works

This blended learning course consists of live training with your instructor and cohort to deepen your understanding, one-on-one training sessions with instructors to get more guidance and support, and pre-recorded videos and exercises that allow you to self-direct your learning and learn at your own schedule.

Here's what to expect:

  • 👩‍🏫 Interactive sessions over Zoom (Tuesdays, Wednesdays, and Thursdays at 1pm ET)
  • 📺 Carefully crafted videos and virtual exercises to complete in between the sessions
  • 👨‍💻 One-on-one sessions for personalized support
  • 💬 A dedicated Slack channel to learn and grow together
  • 🏆 A certificate upon completion

FAQ

Can you provide an invoice? Contact us and we can issue you an invoice for the training.

What size is the class? Our classes usually have 6-10 participants, and we have a hard limit of 12 participants per trainer. 

Do you offer discounts for charities or individuals? Yes, contact us to receive a discount on the course.

Do you offer custom training? Yes, we can provide custom training for your team. Just get in touch with us and we can set up a training that fits your needs.

Do you offer refunds? Tickets are refundable up until 30 days before the start of the course. And it's always free and easy to transfer your ticket to another person, just contact us.

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