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Read more about How to Design a Site Search Experience Users will Love
When someone comes to your website with an information need, they have two options: they can either use the site’s navigation to get where they need to go, or they can use the search function. We’re going to focus on the latter for this article.
Many of us do dozens or even hundreds of searches per day without even thinking about it: searching for an email, searching for that song on Spotify, figuring out what to make for dinner, looking up a contact on your phone, finding a word on this page.
We just expect search to work—but that’s easier said than done.