How We Plan (Remote) UX Workshops

I recently sat down (over Zoom) with our UX lead Annika Oeser, who walked me through a typical UX workshop like the ones we usually conduct with our agency clients.

The UX workshop is one of the key activities of the discovery phase in any project. Typical activities include user journey mapping and card sorting, the latter of which is best suited to projects that involve content strategy and information architecture.

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How to Design a Site Search Experience Users will Love

When someone comes to your website with an information need, they have two options: they can either use the site’s navigation to get where they need to go, or they can use the search function. We’re going to focus on the latter for this article.

Many of us do dozens or even hundreds of searches per day without even thinking about it: searching for an email, searching for that song on Spotify, figuring out what to make for dinner, looking up a contact on your phone, finding a word on this page. 

We just expect search to work—but that’s easier said than done.

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Surprising Stats and Useful Facts About University Websites

University websites are notoriously complex. Some of our higher ed clients manage literally hundreds of sites that mirror their institutions’ numerous faculties, campuses, services and audiences.

Designing a good user experience with these unique constraints is no easy task, and it seems like a lot of schools have issues with things like prioritizing their website’s content.

Case in point I recently stumbled across a tweet that made me do a double-take:

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The New Drupal Logo: Just in Time for Drupal 9

As you might have heard, Drupal 9 is being released this Wednesday. There is a lot to celebrate, you’ll find evidence of Drupal 9 celebrations as teams prepare to upgrade to the new version of our favorite content management system. However, there is no distinct Drupal 9 logo to go with this release. Instead, a new evergreen logo will be used to represent all versions of the Drupal project and software. And there’s a good reason for that.

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